Privacy policy

Effective Date: September 28, 2026

L&D Remodeling and Painting LLC (“L&D,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request an estimate, contact us, or otherwise interact with our business.

1. Information We Collect

We may collect information that you voluntarily provide through our website, including:

Name

Phone number

Email address

Property or project address

Information about your remodeling, painting, or home improvement project

Messages or information submitted through contact and estimate forms

Communication preferences

We may also automatically collect basic website information such as browser type, device type, IP address, pages visited, and general website usage data through cookies, analytics tools, or similar technologies.

2. How We Use Your Information

We may use the information we collect to:

Respond to questions and inquiries

Contact you regarding an estimate request

Schedule appointments or consultations

Provide information about our services

Communicate about current or potential projects

Send appointment reminders and service-related communications

Improve our website and customer experience

Maintain business and customer records

Send marketing communications when permitted by law and when appropriate consent has been provided

3. Text Messages and SMS

If you provide your phone number and consent to receive text messages from L&D Remodeling and Painting LLC, we may send messages related to your inquiry, estimate, appointment, project, customer service, or promotional communications for which you have provided consent.

Message frequency may vary. Message and data rates may apply. Reply STOP to opt out of text messages at any time. Reply HELP for assistance.

Consent to receive marketing text messages is not a condition of purchasing any goods or services.

Mobile information will not be shared, sold, rented, or disclosed to third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with third parties for their marketing purposes.

4. How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate our business, website, communications, scheduling, customer relationship management systems, analytics, or other business functions.

These providers may only receive information reasonably necessary to perform services on our behalf.

We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, customers, business, or others.

5. Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use the website, improve functionality, measure website performance, and support advertising or analytics activities.

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Third-Party Services

Our website may use third-party services such as Google Maps, analytics platforms, scheduling tools, customer relationship management software, social media platforms, or other online services.

These third parties may process information according to their own privacy policies. We encourage you to review the privacy policies of any third-party services you choose to use.

7. Data Security

We take reasonable administrative and technical measures to help protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We may retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, resolve disputes, and operate our business.

9. Your Choices

You may contact us to request that we update or correct personal information you have provided.

You may unsubscribe from marketing emails using the unsubscribe option provided in those communications.

For text messages, you may reply STOP to opt out.

10. Children's Privacy

Our website and services are intended for adults seeking remodeling, painting, and home improvement services. We do not knowingly collect personal information from children under 13 through our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, or applicable requirements.

Any updated policy will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact:

L&D Remodeling and Painting LLC
533 S Center St
Spartanburg, SC 29302

Phone: (864) 519-7004
Email: [email protected]
Website: ldremodelingandpainting.com